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Amateurfunk-Software | Tel:+49 (0)30 351 26 92 62
Tel:+49 (0)30 351 26 92 62
data protection

Privacy Policy

(As of 17. Mai 2018)

We look forward to your visit to our website and your interest in our company. The protection of your personal data is very important to us. Below we inform you according to Art. 12, 13, 14 and 21 of the General Data Protection Regulation (GDPR) on the handling of your personal data when using our website www.kadow-riese.de and in the establishment, implementation and termination of a contract with us , This Privacy Policy applies only to our websites and apps. If you are forwarded to other pages via links on our pages, please inform yourself there about the respective handling of your data.
Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes information such as the civil name, address, telephone number and date of birth.

Table of Contents

I. Responsible

Responsible within the meaning of the General Data Protection Regulation
ARCOMM GmbH
Groß-Berliner Damm 73e
12487 Berlin
E-Mail: info(at)arcomm.de
Fax: +49 30 351 26 92 61

Contact details of our data protection officer:
Torsten Kohnke
Groß-Berliner Damm 73e
12487 Berlin
E-Mail: tkohnke(at)arcomm.de
Fax: +49 30 351 26 92 61

II. Purposes and legal bases of data processing

1. Informative use of the website

You can visit our website without giving any personal information. If you use our website for informational purposes only, ie do not log in, register, place an order or otherwise provide us with information about yourself, we do not process any personal data, with the exception of the data transmitted by your browser to enable you to visit the website as well as information that is transmitted to us within the framework of cookies used for the statistical analysis of the use of our website.

a. Technical provision of the website
i. purpose

For the purpose of providing the Website with technical facilities, we require that we process certain, automatically transmitted information from you, so that your browser can view our website and you can use the Website. This information is automatically collected each time you visit our website and stored in our server log files. This information refers to the computer system of the calling computer. The following information is collected:

  • host,
  • IP address of the user,
  • (if applicable) auth name,
  • Date and time of access,
  • Method of access (get / post),
  • Request,
  • Protocol (eg http),
  • Status (eg error messages),
  • retrieved dataset,
  • referrer,
  • Browser and operating system of the user.

We also use cookies to make our website available for you to use. Cookies are text files that are stored in the Internet browser or the Internet browser when you visit a website on your computer system. A cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened. We use these cookies exclusively to provide our website with their technical features. Some features of our website can not be offered without the use of cookies. We only use session cookies. These session cookies are deleted when you leave the website. This does not apply to log-in cookies that save your access authorization.

ii. Legal basis

We process your personal data for the technical provision of our website on the basis of the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR, as far as you visit our website, to inform yourself about our products or services; and
  • to safeguard our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR in order to make the website technically available to you. Our legitimate interest is to provide you with an attractive, technically-functional and user-friendly website, as well as to take measures to protect our website from cyber risks and to prevent our website from posing cyber risks to third parties.
b. Statistical analysis of the use of the website and increase in reach
i. purpose

Google Search Console

On our website we use Google Search Console, a web analysis service from Google Inc. This does not evaluate any personalized user data.

The information obtained as part of the statistical analysis of our website will not be merged with your other data recorded on the website.

2. Active use of the website and contract conclusion

In addition to the purely informational use of our website, you can also actively use our website to order one of our products or services, to register for our newsletter or to contact us. In addition to the above processing of your personal data in a purely informative use, we then process other personal data of you, we need to process your order or to process and answer your request.

a. Inquiry

In order to be able to process and answer your inquiries to us, eg via the contact form or our email address, we will process the personal data you have provided in connection with this. In any case, this includes your name and e-mail address in order to provide you with an answer, as well as the other information that you send to us as part of your message. We process your personal information in response to user requests based on the following legal foundations:

  • to safeguard our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR our justified interest lies in the proper answering of contact requests.
b. contract

If you order any of our paid or free products or services through our website, we will process your personal information in order to receive, process and provide the ordered products or services. In doing so, we process the information from the respective input forms (necessary information is marked with an additional):

  • salutation
  • First and Last Name
  • company
  • Street / Number / Pack Station
  • Post Code
  • place
  • country
  • e-mail address
  • phone

We process your personal data for justification, implementation and termination based on the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR.

c. Credit check

If we make advance payments, we reserve the right to obtain credit information on the basis of mathematical-statistical procedures from the following company (s) in order to safeguard our legitimate interests:
SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden
Creditreform Boniversum GmbH, Hellersbergstraße 11, 41460 Neuss (www.boniversum.de)
For this purpose, we transmit the personal data required for a credit check and use the information received about the statistical probability of a payment default. The credit report can contain probability values (score values) that are calculated on the basis of scientifically recognized mathematical-statistical methods. A large number of characteristics, such as income, address data, occupation, marital status and previous payment history, are used to determine the customer's future risk of default. The result is expressed in the form of a payment value (so-called score). The information received in this way is the basis of our decision on the establishment, implementation or termination of the contractual relationship. The choice of one of the payment methods offered does not, however, depend on such information.

We process your personal data for the establishment, implementation and termination of the contract on the basis of the following legal bases:

  • to safeguard our legitimate interests in accordance with Art. 6 para. 1 lit.f GDPR. Our legitimate interest lies in the financial security of our advance payments, to avoid fraud and to establish identity. Furthermore, the legitimate interests of third parties exist in the protection of payment default and the avoidance of fraud.
d. Newsletters and promotional emails
Data processing when registering for the e-mail newsletter

When you register for our newsletter, we process the data required for this or separately communicated by you in order to regularly send you our e-mail newsletter.

Use of data for email advertising

If we receive your e-mail address in connection with the conclusion of a contract and the provision of our products or services and you have not objected, we reserve the right to regularly send you offers on similar products or services from our range by e-mail . You can object to this use of your e-mail address at any time by sending a message to the contact option given above or via a link provided in the advertising e-mail without incurring any costs other than the transmission costs according to the basic tariffs.

Use of data for mail advertising

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post.

We process your personal data for sending our newsletter on the basis of the following legal bases:

  • for the dispatch of the newsletter based on your consent given via the double opt-in procedure to the processing of personal data in accordance with Art. 6 Para. 1 lit. a GDPR; and
  • for e-mail advertising in the above-mentioned cases to protect our legitimate interests. Art. 6 para. 1 lit.f GDPR in conjunction with Section 7 para. 3 UWG; our legitimate interest lies in direct advertising for our products and services.

3. Contact requests and contracts outside the website

If you make a contact request with us or conclude a contract and this is not via our website, but other means of communication (eg e-mail, telephone, personal), we process your personal data that you provide us, among other things in the context of the contract required to conclude a contract and provide our products or services, to establish, conduct and possibly terminate our contracts with you, as set out below.

a. Inquiry

In order to be able to process and answer your inquiries to us, eg via telephone, by post or to our email address, we will process the personal data you have provided in connection with this. In any case, this includes your name and address information, such as your e-mail address, postal address, or fax number, in order to provide you with a reply, as well as the other information that you send to us as part of your message.

We process your personal information in response to user requests based on the following legal foundations:

  • to safeguard our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR; our justified interest lies in the proper answering of contact requests.
b. contract

If you order, among other things, by telephone, e-mail or in person one of our paid or free products or services, we process your personal data in order to receive the order, to process it and to provide you with the ordered products or services. In doing so, we process the information that can be found in the respective input forms (voluntary information is marked with the addition "possibly?"):

  • Customer number / call sign
  • e-mail address
  • salutation
  • First and Last Name
  • company
  • Street / Number / Pack Station
  • Post Code
  • place
  • country
  • phone

We process your personal data for justification, implementation and termination based on the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR.

4. Data processing during the contract execution

During the execution of the contract, we process your personal data as follows:
a. performance

As far as this is necessary within the framework of the fulfillment of the contract, we process your personal data for the performance of the service in order to get in contact with you, for example, to coordinate appointments, to clarify queries and to provide services.

We process your personal data when creating, executing and terminating the contract on the basis of the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR.
b. payment

For payment we use payment service providers and banks.

We process your personal data for the establishment, implementation and termination of the contract on the basis of the following legal bases:

  • to fulfill a contract or to carry out pre-contractual measures in accordance with Art. 6 para. 1 lit. b GDPR.

Use of PayPal as a payment method

If you decide to pay with the online payment service provider PayPal as part of your order process, your contact details will be sent to PayPal as part of the order triggered in this way. PayPal is an offer from PayPal (Europe) S. & agrave; .r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of an online payment service provider as well as a trustee and offers buyer protection services.

The personal data transmitted to PayPal are mostly first name, last name, address, telephone number, IP address, email address, or other data that are required for order processing, as well as data that is related to the order, such as the number of items, item number, invoice amount and taxes in percent, invoice information, etc.

This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship.

Please note, however: Personal data can also be passed on by PayPal to service providers, subcontractors or other affiliated companies, insofar as this is necessary to fulfill the contractual obligations from your order or the personal data are to be processed on behalf of the customer.

Abhängig von der über PayPal ausgewählten Zahlungsart, z.B. Rechnung oder Lastschrift, werden die an PayPal übermittelten personenbezogenen Daten von PayPal an Wirtschaftsauskunfteien übermittelt. Diese Übermittlung dient der Identitäts- und Bonitätsprüfung in Bezug auf die von Ihnen getätigte Bestellung. Um welche Auskunfteien es sich hierbei handelt und welche Daten von PayPal allgemein erhoben, verarbeitet, gespeichert und weitergegeben werden, entnehmen Sie der Datenschutzerklärung von PayPal unter https://www.paypal.com/de/webapps/mpp/ua/privacy-full

c. Data transfer to shipping service providers

If you have given us your express consent to this during or after your order, we will forward your e-mail address to the selected shipping service provider on the basis of this in accordance with Art. 6 Para. 1 S. 1 lit. Can contact you for the purpose of delivery notification or coordination.

d. Compliance with legal regulations

We also process your personal data in order to fulfill other legal obligations that we have in connection with the execution of the contract. These include in particular commercial, commercial or tax retention periods.

We process your personal data for the establishment, implementation and termination of the contract on the basis of the following legal bases:

  • to fulfill a legal obligation, which we are subject to pursuant to Art. 6 para. 1 lit. c GDPR in connection with, in particular, the commercial, trade or tax law provisions.
e. law enforcement

In addition, we process your personal data in order to assert our rights and enforce our legal claims. We also process your personal data in order to defend ourselves against legal claims. Finally, we process your personal information as necessary to defend or prosecute criminals.

We process your personal data for law enforcement:

  • to safeguard our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR, insofar as we assert legal claims or defend ourselves in legal disputes or we prevent or clarify criminal offenses.

III. Categories of recipients

Initially, only our employees will be aware of your personal data. In addition, we share your personal information, to the extent permitted or required by law, with other recipients who provide services related to our website. We restrict the transfer of your personal data to what is necessary, in particular in order to process your order. Sometimes our service providers receive your personal data as a processor and are then strictly bound by our instructions when handling your personal data. In part, the recipients act independently with your data, which we transmit to them.

Here are the categories of recipients of your personal data:

  • Transport and logistics company in the course of shipping,
  • Possibly. Manufacturer or middleman of goods for direct delivery to the customer,
  • Possibly. additional service providers in the course of order processing,
  • Possibly. Payment service providers and banks, in the settlement of the payment,
  • IT service provider in the administration and hosting of our website or the operation of our apps,
  • Collection agencies and legal advisors in asserting our claims.

IV. Third country transfer

We do not transfer your personal data to countries outside the EU or the EEA or to international organizations.
Please also check the "Using YouTube Components with Enhanced Privacy Mode" section of our privacy policy.

V. Duration of storage

1. Informative use of the website

For the purely informational use of our website, we store your personal data on our servers for the duration of your visit to our website. After you have left our website, your personal data will be deleted immediately. However, we store server log files for a period of 1 year.

Cookies installed by us are usually also deleted after leaving our website. You have the option to delete installed cookies yourself at any time.

2. Active use of the website as well as contact requests and contracts outside the website

In case of active use of our website as well as in the case of contact requests and contract conclusions outside of the website, we will first store your personal data for the duration of the response to your request. If it comes to a business relationship and / or a contract, we store your personal data for the duration of our business relationship or for the duration of the contractual relationship. This also includes the initiation of a contract (pre-contractual legal relationship) and the execution of a contract.

In addition, we will then store your personal information until the statute of limitations of any legal claims arising from the relationship with you, where appropriate, to use as evidence. The limitation period is usually between 12 and 36 months, but can also be up to 30 years.

With the beginning of the statute of limitations, we will delete your personal data, unless there is a statutory storage obligation, for example from the German Commercial Code (§§ 238, 257 Abs. 4 HGB) or from the Tax Code (§ 147 Abs. 3, 4 AO) in front. These storage requirements may be two to ten years.

VI. Your rights as the person concerned

Under the legal conditions, you are entitled to the following rights as the person concerned, which you can assert against us:

Right to information: You are entitled at any time to request confirmation from us within the framework of Art. 15 GDPR if we process your personal data concerning you; If this is the case, you are also entitled under Article 15 GDPR to provide information about this personal data and certain other information (including processing purposes, categories of personal data, categories of recipients, planned storage period, their rights, the source of the data, the Use of automated decision making and in the case of third country transfer the appropriate guarantees) and to obtain a copy of your data.

Right to correction: You are entitled to demand from us according to Art. 16 GDPR that we correct the personal data stored about you, if these are incorrect or incorrect.

Right to cancellation: You are entitled, under the conditions of Art. 17 GDPR, to demand that we delete your personal data without delay. The right of cancellation does not apply if the processing of personal data is required for (i) the exercise of the right to freedom of expression and information, (ii) the fulfillment of a legal obligation to which we are subject (eg statutory retention obligations) or (iii) to assert, exercise or defend legal claims.

Right to limitation of processing: You are entitled, under the conditions of Art. 18 GDPR, to require us to restrict the processing of your personal data.

Right to data portability: You are entitled, under the conditions of Art. 20 GDPR, to demand that we provide you with the personal data relating to you that you have provided to us in a structured, common and machine-readable format.

Revocation: You have the right to revoke your granted consent to the processing of personal data at any time with effect for the future.

Right to object: You are entitled, under the conditions of Art. 21 GDPR, to file an objection against the processing of your personal data so that we have to stop the processing of your personal data. The right of objection exists only in the limits provided for in Art. 21 GDPR. In addition, our interests may preclude termination of processing, so we may, despite your opposition, process your personal information.

Right of appeal to a supervisory authority: You are entitled under the conditions of Art. 77 GDPR to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you consider that the processing of the Your personal data violates the GDPR. The right of appeal is without prejudice to any other administrative or judicial remedy.

The supervisory authority responsible for us is:
Landesbeauftragte für Datenschutz und Informationsfreiheit Berlin
Friedrichstr. 219
10969 Berlin
Telefon: 030 13889-0
Fax: 030 2155050
E-Mail: mailbox@datenschutz-berlin.de

However, we recommend that you always file a complaint with our data protection officer.

Your requests for exercise of your rights should, if possible, be addressed in writing to the address indicated above or directly to our data protection officer.

VII. Scope of your obligations to provide data

Basically, you are not obliged to provide us with your personal data. However, if you fail to do so, we will not be able to provide you with our website, will not be able to respond to your requests and will not be able to contract with you. Personal data, which we absolutely need for the above-mentioned processing purposes, are indicated by a sign as necessary information.

VIII. Automated decision-making / profiling

We do not use automated decision-making or profiling (an automated analysis of your personal circumstances).

Information about your right to object Art. 21 GDPR

I. I. You have the right at any time against the processing of your data, which takes place on the basis of Art. 6 para. 1 f GDPR (data processing on the basis of a balance of interests) or Art. 6 para. 1 e GDPR (Data Processing in the Public Interest), Objection if there are reasons for this arising from your particular situation.

If you object, we will no longer process your personal information unless we can establish compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the purposes of asserting, exercising or defending legal claims.

II. We also process your personal data in individual cases in order to operate direct mail. If you do not want to receive advertising, you have the right to object to it at any time. We will consider this contradiction for the future.
We will no longer process your data for direct marketing purposes if you object to the processing for these purposes.

The objection can be form-free and should be directed as
ARCOMM GmbH
Groß-Berliner Damm 73e
12487 Berlin
E-Mail: tkohnke(at)arcomm.de

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